Privacy Policy

1. Introduction

Welcome to Grovs's Privacy Policy. This policy outlines how we collect, use, disclose, and protect your information when you use our services ("Services").

2. Information We Collect

We collect information from you when you interact with our Services. This may include:

• Personal information such as your name, email address, and contact details provided when you register or communicate with us.
• Usage information such as your IP address, browser type, and pages visited, collected automatically when you use our website or mobile applications.
• Cookies and similar technologies to enhance your user experience and track usage patterns.
• Information from third-party sources where permitted by law, such as social media platforms or advertising networks.

3. Use of Information

We use the information we collect for various purposes, including:

• Providing and maintaining our Services.
• Communicating with you, including responding to your inquiries and providing customer support.
• Analyzing usage trends and improving our Services.
• Customizing your experience and delivering relevant content and advertisements.
• Complying with legal obligations and protecting our rights.

4. Sharing of Information

We may share your information with third parties in the following circumstances:

• With service providers and partners who assist us in operating our Services, conducting our business, or servicing you.
• With your consent or at your direction, such as when you choose to share information with third-party applications or platforms.
• When required by law or to protect our legal rights, such as in response to a subpoena or similar legal process.
• In connection with a merger, acquisition, or sale of all or a portion of our assets.

5. Sub-processors

Under GDPR, we are required to disclose the third-party sub-processors that may process your data on our behalf. Grovs uses a minimal number of sub-processors — we do not share your data with ad networks, data brokers, or any other third parties beyond what is strictly necessary to operate our Services.

That's it. No ad-tech partners, no data brokers, no probabilistic attribution networks. We will update this list and notify affected customers before adding any new sub-processors.

6. Your Choices

You have choices regarding the collection, use, and sharing of your information:

• You can access and update your personal information by logging into your account settings.
• You may opt-out of receiving promotional communications from us by following the instructions in those communications.
• You can disable cookies through your browser settings, although this may impact your ability to use certain features of our Services.

Please note that opting out of certain data processing activities may limit your access to certain features of the Services.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. For more details, see our security practices. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means. Your continued use of the Services after such changes constitutes your acceptance of the updated Privacy Policy.

10. Data Protection Officer

Grovs has appointed a Data Protection Officer (DPO) to oversee our privacy strategy and GDPR compliance. If you have questions regarding your data or wish to exercise your rights (Access, Erasure, Portability), please contact:

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected].